Reliability Diagnostic · 30 minutes · Senior principal engineer
Book a 30-minute Reliability Diagnostic with a senior principal engineer.
A structured engineering intake — not a sales call. We open your facility profile, walk one critical asset, and leave you with a written reliability gap read-out whether you hire us or not.
- +8–14 pts OEE lift inside 12 months
- −40–60% Unplanned downtime reduction
- 5.8× Average ROI within 18 months
Tell us about the facility — we'll route you to the right principal engineer.
Eight fields. Roughly four minutes. Every field sharpens which of our 86 engineers — and which sector bench — takes your call.
Before you book — the four questions procurement and reliability leaders ask first.
Answer-first format. No brochure copy, no "contact us" deflection. Each item below resolves one of the questions that gates a diagnostic at large industrial operators.
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Is the diagnostic actually free, or is it a soft sales call?
The 30-minute call itself is free and carries no engagement obligation. You leave with a written reliability gap read-out whether or not you proceed. The diagnostic is not a proposal deck and we do not quote scopes on the call — that happens after a paid 2-week assessment if you choose to continue.
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Will you sign an NDA before we share anything sensitive?
Yes. We sign a mutual NDA at your request — either before the diagnostic or before any data review. Most of our 47 named Fortune 1000 engagements sit under NDA, so we run an NDA-first intake as the default posture, not as a special accommodation.
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Who from MDG actually attends the call?
A senior principal engineer from the sector bench that matches your facility. Never a junior consultant, never a BDR, never an offshore analyst handoff. The MDG bench holds 75+ CMRP, CRL, and CMSE certifications — the largest independent reliability bench in the U.S. — and that is who shows up.
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How is a multi-year engagement scoped and priced?
After the diagnostic, the typical path is a paid 2-week assessment that produces a Reliability Maturity Index benchmark, a prioritized work plan, and a fixed-fee statement of work. Full enterprise reliability programs run a minimum of six months. Average client engagement delivers a 5.8× ROI inside 18 months, audited by the client's own finance team — not by us.
Still on the fence? Skim a redacted diagnostic read-out first.
View anonymized case studiesWhat you're booking against — the credentials behind the diagnostic.
A 30-minute Reliability Diagnostic is the entry point to an MDG engagement. The same standards, methodology, and senior staff that have sustained a 98% multi-year client retention rate since 2018 are who you'll be speaking with on the call.
- 98% Client retention across multi-year managed reliability programs, 2018–2024 cohort. Internal engagement ledger
- 86 / 75+ Engineers, consultants, and data scientists on staff; 75+ hold CMRP, CRL, or CMSE certifications. SMRP / AMP body roster
- ISO 9001 : 2015 Quality management certified since 2014; methodology audited annually by DNV. DNV certification registry
- ISO 55000 Asset management alignment built into every diagnostic — from PID through operating handover. DNV-aligned methodology
Diagnostic calls are staffed by senior principal engineers — never junior consultants, never offshore analyst handoffs. Named Fortune 500 engagements (Cargill, Tyson Foods, WestRock, Dow Chemical) are referenced under NDA upon request.
Prefer email or phone? Reach the MDG engagement team directly.
For procurement, legal, and PE operating partners routing around web forms, the engagement team responds to direct inquiries inside one business day from the Birmingham, AL headquarters.
- Engagement Email [email protected]
- Engagement Line +1 (205) 555-0186
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Headquarters
1820 1st Avenue North, Suite 400
Birmingham, AL 35203, USA -
Hours
Mon–Fri · 08:00–17:00 CT
North America staffing; international work is project-based.